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Everything concerning our website and services
• 我们会为您的服务收费吗？
• 我如何购买积分？
• 一个积分多少钱？
• 如果我用信用卡付款，我的陈述会显示什么？
• 打开一位女士的来信需要花费多少钱？
• 我要怎样与女士直接联系？
• 在请求联系人中我要获得什么？
• 你们有折扣吗？
• 我能与一位女士视频聊天吗？
• 什么是信任等级？
• 什么是好友列表？
• 我怎么看别人的私人照片？
• 我能和一位女士通电话吗？
• 你的网站上有骗子吗？
• How do I know those women are really interested in marriage, and not just a green card?
• Why are some women looking for a man much older than themselves?
• Have any of your clients actually found a wife through your website?
• The toll-free number listed on your site is not working.
• What is your mailing address?
• I haven't received a response to my email.
• I've sent several messages to women and received no replies.
• 我不能发信息。系统说我有这个成员的未打开邮件。
• 为什么我的个人信息被拒绝了？
• Where can I learn more about your company?
What you need to know about visiting Russia and other CIS countries
• How long does it take to get a visa to Russia or Ukraine?
• How safe is it in Russia?
• Can I bring my laptop to Russia? Do I need an adaptor?
• How can I connect to the Internet in Russia ?
• Will my electronics work in Russia ?
• Will my cell phone work in Russia ?
• How do I call Russia and other CIS countries?
• What is the weather like in Russia?
Information on visas and bringing women to your home country
• Can you help me with getting a Russian visa?
• How can I bring my future wife to my country?
• The process of bringing your lady to your country and the costs
• How long does it usually take to get a US visa?
• Do they have express services?
• Where is it better to get married: in the States or in the lady's home country?
我们会为您的服务收费吗？
我们没有付费会员，就像其他类似网站一样。注册信息、搜索数据库和发送消息是完全免费的。但是，如果你是一个男士，您将需要为打开其他会员的信息付费通过购买积分（见下一个问题）。对妇女来说，我们的服务是免费的。
我如何购买积分？
您可以在网上使用信用卡、贝宝、汇款、现金等方式购买积分。（我们尝试接受银联和AliPay，但目前处于测试模式。在不久的将来，我们将以这些方式建立支付。）只需登录到您的个人资料，进入会员，并购买所需金额；积分将立即出现在您的帐户。对于那些因为某种原因不想使用信用卡的人，有其他的购买方式选择。
一个积分多少钱？
这取决于你购买积分的数量：
100学分或以上：每个积分1美元
55-99学分：每个积分1.09美元
20至54学分：每个积分2美元
如果我用信用卡付款，我的陈述会显示什么？
它将显示为“第一国际”，可能有一个电话号码和/或一些缩写，例如“第一国际NTW”或“第一国际800-974-6453”。
打开一位女士的来信需要花费多少钱？
这取决于很多因素，例如她的英语技能（如果她有她的信件翻译，它会提高价格），她上网的能力（如果她必须在当地机构使用电脑，那也会影响价格），她的活跃度（她多久访问一次网站）和她受欢迎程度（她与多少位男士通信）。
我要怎样与女士直接联系？
如果您想得到一个女士的直接联系详情，有两种选择。（推荐）第一个是从女士那里打开15个付费信息（您在第一次给女士写信之前打开的信息是免费的，不计算）；在这一点上，你有权要求她的联系细节（或者要求退还您的钱，如果因为一些原因不提供联系详情）。要做的就是转到她的个人信息，并点击按钮“发送联系信息请求”。另一种方式是支付50美元的费用，然后我们联系这位女士并要求她给您发送她的联系详情，但是请注意，即使女士拒绝透露她的联系信息，这笔钱也不会退还。因此，在进行之前，你应该确保你得到她的同意；如果你还没有从女人那里打开至少一个付费的信息，你是不能申请这个选项的。请注意，即使您打开一位女士的15条信息，也不允许在我们的信息系统里交换个人联系信息；如果您想与女士交换这些信息，请与我们联系。
在正式交换联系信息之前，我们不允许会员在我们网站之外联系。外部接触包括我们的竞争对手网站、社交网络网站、Skype等。外部接触违反了我们的条款和条件。这也为欺诈提供了可能性。我们不允许我们的女士们在网站以外接触男士，或者企图绕过我们的规则回应男性。如果你在网站外被某人声称是网站上的女士联系，请小心，因为这可能是一个骗局的尝试。以上所有内容仅适用于正式交换联系信息。请注意不允许通过我们的信息系统交换个人联系信息，即使你打开了一个女士的15条的信息，；如果你想和一位女士交换这些信息，请联系我们。请不要尝试以“编码”的形式向女士发送您的电子邮件地址和其他联系信息（即逆向书写）：它不起作用，只会浪费您的时间。接触交流后，你可以在没有我们的情况下自由交流。
在请求联系人中我要获得什么？
请求联系人页面（可以从控制面板左侧的菜单中访问）列出您所请求的联系人详细信息。请注意，它比您的联系信息请求处理得更早。
你们有折扣吗？
在打开一个女士的15个付费信息之后，你可以要求把她的信件的价格降低到5个积分等级。如果您已使用加速服务请求女士的联系信息，您也有权进行此减少。如果女士的联系信息不包括电子邮件地址，价格可以进一步降低到每封信1个积分；但是，这个价格不包括翻译。如果你想继续使用我们的翻译服务，价格将不得不停留在每封信5个积分。
我能与一位女士视频聊天吗？
是的，你可以通过电子邮件预定一个说明视频通过邮件support@amazing-russian-wife.com或电话（美国免费电话：1-866-Y-SINGLE (1-866-974-6453)，英国：+ 44（0）2071935504）。这至少要提前24个小时。除了当前版本Adobe Flash播放器之外，你不需要任何特别的软件。费率是每分钟2.5个积分。最小持续通话持时间为10分钟，这意味着系统将在会话开始时自动在您的帐户收取10分钟费用，所以请在加入视频聊天之前确保您的帐户上有足够的积分。请注意，在视频聊天期间交换个人联系信息是不允许的。
什么是信任等级？
信任等级是由我们的工作人员给女性个人信息的可信度等级。工作人员可以在一个或多个尺度上对个人资料进行评分：护照扫描、现场会议、电话交谈、视频、信件。有些是根据工作人员自己的判断（如护照扫描或电话），和其他人（如通信或会议），根据我们收到的男性会员反馈。合并后这些评级构成了信任级别。每个类别携带不同的权重（例如，在会议上的反馈比护照扫描更重要）；确切的公式是复杂的和分类的，因此它不能用于人为地提高信任级别。100%的信任等级意味着我们已经得到了确凿的证据，证明在个人信息后面的女人是一个真实的人，她所有的通信都来自于她自己。当然，这并不意味着任何少于100%的人都会自动伪造或不诚实，尽管如此，您应该警惕信任等级为40%或更低的个人信息。
什么是好友列表？
它不是一个成员通信人的列表。成为好友列表中的一员，你必须发给他们一个邀请，他们可以选择接受的邀请。它也可以反过来：一个成员给你一个邀请，你接受它。做“朋友”是一件相互的事情。这意味着，如果一个成员在你的朋友名单上，你就自动在他们的名单上。你可以从你的列表中删除任何“朋友”，登录到你的个人资料，去“通信器”，接下来在“朋友成员”中检查哪些人你想删除，点击“从朋友列表中删除”。
你的好友列表上的人可以访问你的私人照片，这些照片由你的私人密码保护。
记住，你的“朋友”列表可以被任何成员或访问者看到。决定你的朋友名单上有多少人是由你决定的。会员名单上列出的朋友对不同的人意味着不同的事情。对一些人来说，有很多朋友证明他们很受欢迎。有些人不喜欢列出任何朋友来保持他们的关系隐私。然而对于其他人来说，仅仅把一个人当作朋友就意味着他们对他们很认真。用你自己的判断来解释一位女士的朋友名单或缺少它的含义。在她的照片（投票量和平均评级）和她的知名度（每封信更多的积分意味着更多的人写信给她）的等级因素。
我怎么看别人的私人照片？
私人图片是受密码保护的，所以你必须写信给女士并要求密码。最好是在你和那位女士建立了沟通之后。
我能和一位女士通电话吗？
你可以订购一个解释电话，每分钟花费1.8个积分（如果你不需要翻译，1学分）。这应该提前完成，因为我们需要时间联系女士的当地机构，或女士自己，并确保她在合适的时间里是有空的。当您下订单时请考虑您的国家和夫人的时间差。
你的网站上有骗子吗？
我们网站上的大多数女性都是当地的约会机构的代表，他们亲自与我们的代表联系。我们的版主拒绝可疑的个人信息，并监控网站成员的活动。不幸的是，由于存在大量的个人信息，不可能过滤掉所有骗子。因此，我们请求我们的成员警惕并通知我们任何可疑的事情。
How do I know those women are really interested in marriage, and not just a green card?
No one can really know what goes on in the mind of another person. However, corresponding with a lady and (preferably) meeting he in person should give you a good idea of what kind of person she is. Besides, in order to get unconditional permanent residency in the US she has to stay married to a US citizen for 2 years. Combined with the processing time, this makes about 3 years - a lot of time for you to make a good impression on her. Now, could a person be so calculating as to do this just for a green card? It is possible, but in our experience most of the women coming here have honest intentions. Sometimes, the man is to blame. Such a person complains about how the woman took advantage of him, although the real reason she left is that he treated her badly. According to the official figures, the divorce rate between international couples in the US is several times lower than in regular American couples.
Why are some women looking for a man much older than themselves?
It is not uncommon for Russian women to marry older men, although there are limits. If you are 40, you might be hard-pressed to find an 18-year-old bride, but 22-25 years old is ok. Remember that every person has their own standards. Some women don’t mind a significant age difference, while others do. They usually indicate their age preference in their profiles.
Have any of your clients actually found a wife through your website?
Yes, quite a few. You can read their testimonials.
The toll-free number listed on your site is not working.
If you are outside the continental US, you cannot use the US toll-free numbers. This includes our toll-free main and fax numbers. Outside of the continental US may or may not include Canada, Puerto Rico and Hawaii. For example some of our customers in Canada are able to call us on our toll free number, but others can't. If that's the case, please use our regular (toll) numbers or contact us via free 24 hours a day.
What is your mailing address?
Here is our mailing address and other complete and updated contact information.You can forward all correspondence to this address, including payments, orders, and inquiries.
I haven't received a response to my email.
Most likely, your email provider has blocked the delivery of our email to you, because of its anti-spam policies. Sadly, many email providers, especially those like hotmail, yahoo, and AOL are blocking a lot of legitimate email messages because they suspect them to be spam. With today's enormous volume of SPAM on the Internet, email providers have to take steps to protect their users from huge amounts of unsolicited emails. They use automatic filters or rules by which they sort out messages into 3 categories: ones that should be delivered, ones that get deleted, and a category "in between" for those messages that end up in your "Bulk mail", "Junk mail" or similar folder. We never send unsolicited messages to anyone, yet some of our emails to our customers get blocked. If it does not help or you believe that's not the problem, contact us by phone or online chat and and we will be happy to help you. If you haven't received a response to your question via email, fist thing to do would be to check your "Bulk mail", "Junk mail" or similar folder. If it's there, please click "It's not spam" or similar button in your email program. If you don't see our message in your "Bulk mail", "Junk mail" or similar folder and you are using Hotmail or AOL please follow these instructions to unblock us.
I’ve sent several messages to women and received no replies.
First of all, login to your account and check your messages. Note that the ladies will not be replying directly to your email, but instead their messages are stored in your account. However, you should receive notifications from us about every message/response received. If you are not receiving them, please read the answer above to make sure you are receiving emails from us. If there are still no messages in your Inbox, make sure that you have a picture in your profile, and it is correctly displayed. Profiles without pictures get almost no replies. If you still get no response to more than 3 messages, let us know, and we will try to find out what's going on.
我不能发信息。系统说我有这个成员的未打开邮件。
为了保护成员的隐私和防止垃圾邮件，我们的系统不允许用户向有2个或更多未打开消息的成员发送消息。如果你想给他或她发信息，你需要先回到你的通信器，然后先从她或他那里打开邮件。如果您意外删除了未打开的消息，请与管理员联系。
为什么我的个人信息被拒绝了？
如果你的个人信息被拒绝了，它一定违反了我们的一些规则，或者对我们的版主们对您的个人信息产生了怀疑。有几件事你可以做，以确保你的个人资料不会被拒绝下一次：
- 张贴照片。它一定是你自己的照片，您的脸清晰可见。不允许裸露或照片上有私人联系信息。
- 写一个较长的描述。没有描述（或无意义或淫秽）的个人信息将被拒绝。
- 输入您的私人联系信息（如电子邮件、电话号码），只在专门为它提供的领域。
- 选择当时所在的国家。如果你通常住在别的地方，你可以在你的描述中指出。
- 提供您的电话号码。
Where can I learn more about your company?
You can read about our history and present activities here.
How long does it take to get a visa to Russia or Ukraine?
If you have a passport that does not expire for least six months after the dates of your travel, we will fax you the visa support documents within 1-2 business days. Then you need to apply to the consulate for the visa. Visa processing to Russia takes about 2 weeks, but you can pay extra money to have it ready even the same business day. Add the time for mailing the documents to the Consulate and back. They accept express delivery, including FedEx next day, and can send you the documents back the same way if you provide a prepaid waybill. You can go in person to a Russian Consulate in New York, San Francisco or Seattle and get the visa the same day. It will cost around $300. Processing time is similar for a Ukrainian visa.
How safe is it in Russia?
It is quite safe in Russia and other CIS countries if you know where to go and what to do. It might be somewhat dangerous if you are lost and on your own. If you stay away from unsafe neighborhoods, don't flash your cash and follow the basic safety rules, you are going to be ok. It's a good idea to have the woman you are visiting pick you up at the airport and show you around.
Can I bring my laptop to Russia? Do I need an adaptor?
Yes, you can, but you may need a simple adaptor. As far as the customs office is concerned, there are no restrictions on bringing your personal laptop across the Russian border. Standard voltage in Russia and all other European countries is 220 volts (it is 110 in USA). This means you will need a step down transformer (an adaptor that changes voltage) for electric devices other than a laptop. Those could be bought at Sears or Radioshack at $20-$30. Laptops are the lucky exceptions in that they do not need a transformer, because their chargers normally take in any voltage from 110 volts to 250 volts. There may be laptop chargers out there that would not take 220 volts, but we have not seen one. Please check your charger first, before you fry your laptop! The acceptable voltage ("AC in") should be printed directly on the charger. However, even if your laptop can take 220 volts, you still need a simple adaptor. The reason is that the Russian electrical outlet has 2 round holes, while the American plug has 2 flat prongs. There is no way to fit one into the other. So you need to buy a cheap ($1-$3) adapter that has 2 holes for flat American prongs, and 2 round prongs on the other end, to plug into the Russian outlet. You can buy such adapters at many places, RadioShack, Sears, or even your local WalMart. Network and phone connectors are the same as in US. All of this applies to all other countries of CIS.
How can I connect to the Internet in Russia?
If you are staying in an expensive hotel in a major city, they may have Wi Fi connection. Please check with your hotel first. Needless to say that Wi Fi standard is the same throughout the world so you won't have any problems. If this does not apply to you and you have to use good old dial-up, read on. 1. If you don’t mind using a public computer, there are a lot of Internet cafes in almost every city of the former Soviet republics. Just ask the hotel personnel or a taxi driver. The is usually about $1 per hour. 2. If you want to go online from your own laptop, it may be more difficult. Unfortunately, neither Russia nor any other CIS country has a nation-wide dial-up Internet provider, like AOL in the USA. So you have to find a local provider in the city where you are staying. Again, the hotel personnell could help you locate one. You can also find one on the Internet before your trip. You should be prepared to prepay your Internet access in cash, because local providers normally do not accept credit cards. The rates are usually $.50-$1.00 per hour. Another option is to take your laptop to the nearest Internet cafe and ask the staff to connect it to the Internet. They are always willing to do so at a regular hourly rate.
Will my electronics work in Russia?
Yes, but you need an AC adapter. Standard voltage in Russia and all other European countries is 220 volts (it is 110 in USA). This means you will need a step down transformer (an adaptor that changes voltage) for electric devices other than a laptop. Those could be bought at Sears or Radioshack at $20-$30. We have decent ones for sale for $15 plus shipping. Contact us to order one.
Will my cell phone work in Russia ?
It depends on your provider. All European providers use the GSM standard, so if you are from a European country, your phone will work fine in Russia. You are likely to be charged premium roaming charges, so please check with your provider. They may have a calling plan that covers Russia so you won't incurr roaming charges.
In USA: Verizon, AT&T, and Sprint use the older proprietary CDMA standard. Those phones WILL NOT work in Russia at all. On the other hand, T-Mobile and Cingular use the more widely accepted GSM standard and will work in Russia. Usually you do not need a quad-band "world phone". In Russia the most widely used frequency is GSM 1800. Most GSM phones offered on the US market can operate on this frequency. On rare occasions in Russia you may encounter coverage by the older GSM 900 standard. To get a signal in these locations, you have to have a phone that can work on this frequency. Consult your cell phone manual or call your wireless service provider to find out what frequences your phone can operate on.
Normally, with USA providers like T-Mobile and Cingular, your roaming charges in Russia will be about $1.50 per minute, which is a lot. If you need to call a number in Russia from your US cell phone while in Russia, you will also incur international long distance charges (alternatively you can use our calling card to at least save on the latter). But there is a better way if you have a GSM phone. It is a bit complicated but you will not only get decent rates for calling Russia and USA, but you will also get a Russian cell phone number without spending a lot. The easiest way would be to buy a cell phone in Russia, but prepare to spend about $150 even on a basic one. What you can do instead is buy a SIM card in Russia and insert it into your US phone. The SIM card comes with a brand new Russian cell phone number, and if you purchase it in your destination city, you will get local calling rates. SIM cards are sold at every wireless store and cost about $5. There is one last trick, though. To prevent their customers from switching to a competitor, T-Mobile and Cingular are now "locking" their customer's phones so that a SIM card from a different provider cannot be used. To use a Russian SIM card you have to "unlock" the phone. You can find such a service locally (usually in cell phone repair shops) or just type "unlock phone" on eBay.
Russian cell phone providers offer prepaid service only. They do not offer monthly calling plans. Airtime is somewhat expensive, compared to US. Local calls are 5 to 15 cents a minute, long distance calls are 15-80 cents a minute. International calls can be as high as $3 per minute. Calls made from 9 PM to 6 AM are about twice cheaper than daytime calls. You can prepay any amount at any wireless store or any bank. There are also special machines in most supermarkets which accept payments for cellular service. They have an English interface as well.
There are a few cellular service providers on the Russian market, and we are reluctant to recommend a specific one, but if we absolutely must recommend one to a foreign traveller, we’d go with "MTS". It's not the cheapest one, but it seems to be the largest, has the best coverage and has wireless stores everywhere. Plus, it also operates in Ukraine and other CIS countries.
How do I call Russia and other CIS countries?
In most cases, you need to dial 011 if you are in the US; next the country code, then the area code and phone number. The country code for Russia is 7, for Ukraine it is 380, for Belarus it is 375. If you dial directly from your home or work phone without using a calling card, or signing up for a special international call discount program with your long distance provider, the cost may be very high ($2 per minute or even higher). We offer dial-around calling cards that give you very affordable rates to former USSR countries (as low as 4 cents per minute to Moscow, Russia).
Remember, if you get stuck, you can always call our bilingual operator/interpreter toll-free 1-866-974-6453 and have her dial the number for you. She will stay online and will interpret your conversation real time.
What is the weather like in Russia?
Russia is a vast country and it's impossible to describe its climate in a few sentences. In fact we have written a whole article about it. But generally speaking, the climate of the central parts of Russia where the majority of our clients travel is not as bad as portrayed in movies, and somewhat resembles the American Midwest, only a bit colder but less windy. For other parts of CIS read on.
Can you help me with getting a Russian visa?
Normally, you do need a visa in order to enter the Russian Federation. If you are a US citizen, you definitely need one. You will need separate visas for other CIS countries, such as Belarus. US citizens can enter and stay in the Ukraine for up to 90 days without a visa if they have a valid passport. We can send you the official invitation that you need in order to be issued a visa to Russia. We do not currently provide invitations to other countries. You will then send this invitation, along with your passport, consulate fee, and 2 passport-sized photos to the Russian Consulate in your country which has jurisdiction over your region.
How can I bring my future wife to my country?
If you are in the US and are our customer, we can help you with some general advice on visas, procedures, forms, etc. Feel free to contact us and we will point you in the right direction. Note that we don't have an attorney on staff, and your particular situation may require one. If you need an attorney, we will refer you to a good one who specializes in Immigration Law and has been working with us for a long time.
What is the process and how much will it cost to bring a woman here?
Note. The price estimates and visa kits are for the US only. The immigration laws are similar in other Western countries, so if you live outside the US, you can use this information as a guideline.
IMPORTANT: Never send money to people you have never met in person, and even if you have met them, exercise common sense before you trust them with significant funds. Internet scams are common these days, including various visa and ticket scenarios. A lady may claim that she can get her visa and / or plane ticket and be on her way to you if you only send her or some intermediary (like her agency, or a travel company) a certain amount (usually 2-4 thousand dollars). 99.9% of such claims are fake. If you are asked for money under any excuse, please contact us for advice before you send it.
Generally you won't be able to bring a woman here until you have met her in person. Her chances of getting a "tourist" or "guest" visa to the US are very slim. The best way to proceed is to apply for her "K" (fiancée) visa. Note that in order to apply for this type of visa, the immigration law requires that you have met your lady in person. You have to have proof of that (pcitures of the two of you together, tickets, etc). The best place to meet her in person would be her home country. Some of our clients choose to meet in a third country, like Cyprus, or the Dominican Republic, where Russian citizens do not need a visa. It is acceptable from the Immigration law standpoint, but it makes you vulnerable to possible scams, as you will most likely be expected to pay for her ticket (or send her money) in advance.
After you have met her in person, you need to file a petition with USCIS, known as form I-129F. The petition can be filled out by yourself. We recommend purchasing a fiancée visa kit from us. Please contact us to order one. The kit contains all the necessary forms and instructions. You need to file the included petition with the USCIS office having jurisdiction over your state. It takes 2-3 months for USCIS to approve it. The fee as of this writing is $170. After you get it approved, you send it to your lady and she takes it to the US Consulate in her home country and applies for the visa. Add the USCIS fee, postage, visa processing fee and you get about $350 for that step. Contrary to tourist visas to the US, which are notoriously difficult to get, "K" visas are usually granted without a problem, provided that the documents are filed properly, she does not have a police record, and your or her have not violated any Immigration law provisions in the past (i.e. overstayed a prior "K" visa). If you or her have applied for "K" visa in the past, it may also be a reason for a denial of the current application.
Most likely she will not have the funds needed to buy her plane ticket to the US, so you will need to pay for that. You do not have to travel to her country again to accompany her, but it would be a nice gesture if you can afford it. A one way ticket will cost around $600-$900. If you decide to accompany her, your two-way airfare could be anywhere between $800 and $1600, depending on the season and how early in advance you buy your ticket.
Once she arrives, she can stay in the US for 90 days in the "fiancée" status. By the end of that time you either get legally married, or she has to go back to her home country. Neither you nor her are obligated to get married, but you may be financially responsible for her return ticket if things don't work out.
When you do get married, you will need to apply for a permanent resident status for her. There is a special form for that, and an application fee. When you get to that point, you can give us a call. This is going to set you back about $800 in fees and required medical tests, if you fill out the forms by yourself.
You should not have any problems with most of the immigration forms, but in certain matters you may require the assistance of an immigration attorney.
How long does it take for a Russian woman to be issued a US visa?
The actual process should take place within 2 weeks from the time she applies at the US Consulate in her home country, if there are no complications. That does not include filing your petition.
Can money speed things up?
It can if you are a US citizen applying for a Russian visa. However, US Consulates do not offer expedited service, and the waiting times are the same for everybody.
Do you have to marry the women in their home country or can you bring them here to the US ?
It is recommended to bring your bride to the US on a K (fiancée) visa and then marry her here. This way, while she is waiting for her permanent residency papers, she is in the US with you. If you get officially married in Russia, she will have to wait for those papers in her home country. The process is lengthy, might take as long as 6 or more months, so you really need to take this into consideration.